CM
Conny M
1 reviews | Active since May 2024
25 May 2024, 18:49
Debit order gone wrong
I did not sign up any debit order .What I know is that the company of NP_LEGAL1 was able to get my details. What went wrong is that the Capitec company did not ask me before approving the debit order .I am not pleased with the decision they took for me.
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Replies (2)0
Replies (2)
NuPay a division of Altron's replyOfficial
27 May 2024, 07:38Dear Conny,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
NuPay a division of Altron's reply27 May 2024, 07:38
Official
Dear Conny,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
CM
Conny M's updateReviewer Update
06 Jun 2024, 21:48Thank you
CM
Conny M's update06 Jun 2024, 21:48
Reviewer Update
Thank you