TK
Tumelo K
1 reviews | Active since Jun 2018
23 Jun 2022, 15:29
Debit order *****
NUPAY FOR THE PAST 4 MONTH HAVE BEEN DEBITTING MY ACCOU T R3000. WHEN I FOLLOW UP THEY TELL ME THEY GOT ORDERS FROM ANOTHER COMPANY AND I SHOULD FOLLOWUP WITH THEM AND THEY GIVE ME AN EMAIL ADDRESS THAT DOES NOT WORK. I AM LOOKING FOR ASSISTANCE I WOULD LIKE TO REPORT NUPAY AS I DID NOT AUTHOROSE THESE DEBIT ORDERS AND I DO NOT KNOW WHAT THE HELL IS GOING ON.
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NuPay a division of Altron's replyOfficial
04 Jul 2022, 07:11 Dear Tumelo
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
NuPay a division of Altron's reply04 Jul 2022, 07:11
Official
Dear Tumelo
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team