SM
Siphamandla M
1 reviews | Active since Apr 2025
28 Apr 2025, 07:46
Debit order
One of the agents from nupay called offering to help me with my accounts charging me R950 for the assistance the agent then asked me to accept a debit check but will get back to with feedback in three days time the agent never called back but the debit order went through on the 25th without any assistance from them like they promised sent an email and called no response
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NuPay a division of Altron's replyOfficial
29 Apr 2025, 07:59Good day Siphamandla,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team
NuPay a division of Altron's reply29 Apr 2025, 07:59
Official
Good day Siphamandla,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team