CREDITOR NAME: ALTECH NUPAY A DIVISION OF ALTRON ABBR NAME: NPCASHF1N CONTACT NUMBER: +***

 Dear Gillian,

I am sorry to hear about your experience and for any inconvenience caused. 

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. 

Your contact details have been sent to the management team to assist.

Regards
The NuPay Team