TP
Tshedza P

1 reviews | Active since Jul 2024

01 Jul 2024, 11:32

Canceling Debit check

Dear I have been trying to cancel a debit check but no one is helping me I have been contacting this nupay company cause I don't owe any company any money or even a loan I haven't taken a loan

0
Replies (6)
NuPay a division of Altron
NuPay a division of Altron's reply01 Jul 2024, 11:44
Official
 Dear Tshedza,

I am sorry to hear about your experience and for any inconvenience caused. 
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. 

Your contact details have been sent to the management team to assist.

Regards
The NuPay Team 
TP
Tshedza P's update01 Jul 2024, 11:48
Reviewer Update
How would the management team assist me if I can't get in contact with them to cancel the debit check please at least help me get in contact with them or they should reply to emails
NuPay a division of Altron
NuPay a division of Altron's reply01 Jul 2024, 11:50
Official
Good day,

Your details have been sent to the management team to find out who is debiting your account. You can contact us on ***.

Regards,
The NuPay Team
TP
Tshedza P's update01 Jul 2024, 11:51
Reviewer Update
Will I receive an email explaining what company do I owe
TP
Tshedza P's update01 Jul 2024, 11:52
Reviewer Update
So that I can personally contact the company to cancel the debit check
NuPay a division of Altron
NuPay a division of Altron's reply01 Jul 2024, 11:53
Official
We will make contact with you on this platform, or you will receive a call from the company that is debiting your account.