BL
Bafana L

1 reviews | Active since Aug 2021

03 Aug 2021, 11:53

Bad service gone Good

A pleasure to deal with Simon Shasha from Nupay after hussles and hussles of this product called Debicheck , I have struggles for the past months with both Nupay and Delter but after I spoke to Simon who was able to assist in less than 30 mins I’m happy and would like the company to hire more Simons , thanks Nupay

0
Replies (3)
NuPay a division of Altron
NuPay a division of Altron's reply03 Aug 2021, 12:23
Official
Dear Bafana

Thank you for your review. We are happy to hear that your problems have been resolved on our platforms and that that you were happy with the service that Simon provided you. 
We will pass on your comments to Simon as well.

Have an awesome day! 


Regards
The NuPay Team
BL
Bafana L's update03 Aug 2021, 12:39
Reviewer Update
I am just concerned on how he was the only one to be able to fix all my problems and for him to go all out and assist my other branch which I had not even logged a fault for , this is indeed good service from the boy ,
NuPay a division of Altron
NuPay a division of Altron's reply03 Aug 2021, 12:45
Official
Dear Bafana

Thank you for bringing this to our attention, we will be following up on our side.

Regards
The NuPay Team