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Ursula P

1 reviews | Active since Jun 2021

15 Jun 2021, 14:13

ALTECH NUPAY - STAY AWAY

This is the worst debicheck system that anyone can purchase - sign up for. I am warning people that your business will suffer with this system. They sent me a pocket system for me to load all the debit orders. all the out-of-town people i loaded thought everthing was fine - the machine was faulty. now i can't get them to pay as they are out of town in the homelands. what a nightmare. To top it all off - i pay astronomical fees on the 2 debit orders that i did manage to load. What a sham. out of the 16 debit orders i needed to load, only 2 were successful.

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Replies (1)
NuPay a division of Altron
NuPay a division of Altron's reply15 Jun 2021, 15:43
Official
Dear Ursula

I am sorry to hear about your experience and for any inconvenience caused. Please provide me your contact details at *** and I will arrange for a consultant to be in touch to see how best to resolve your issues. Alternatively, please contact our call centre on *** and an agent will assist you.

Regards
The NuPay Team