MM
Muriel M
1 reviews | Active since Aug 2023
22 Aug 2023, 00:58
Altech nupay division of Altron
I am student and I needed a loan and the Nupay sent an SMS saying I should accept it not knowing is a debit order R810 and I get 650 every month now I am stressed and I can't even sleep thinking about this. Please I need help how do I cancel it
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Replies (1)
NuPay a division of Altron's replyOfficial
22 Aug 2023, 07:28 Dear Muriel
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
NuPay a division of Altron's reply22 Aug 2023, 07:28
Official
Dear Muriel
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team