IP
Innocent P
1 reviews | Active since May 2020
28 Jun 2023, 19:56
All I want is my money back pls
Good evening nupay just deducted my account without my consent and all I want is my money back cause I don't remember giving this company the authority to debit my account ....pls all I want is my money back R2270 pls cause I can't get hold of the company and we never have an agreement.
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Replies (1)
NuPay a division of Altron's replyOfficial
29 Jun 2023, 07:38Dear Innocent
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
NuPay a division of Altron's reply29 Jun 2023, 07:38
Official
Dear Innocent
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team