TB
Tanya B

1 reviews | Active since Jul 2011

24 Mar 2026, 22:41

******

You people are *****ing from people. Loading debi checks without authorisation from the owner of the account. I want my money reversed or refunded by no later close of business tomorrow.

0
Replies (3)
NuPay a division of Altron
NuPay a division of Altron's reply25 Mar 2026, 09:37
Official
Good day Tanya,

We are sorry to hear about your experience and for any inconvenience caused. 
 
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. 
 
Your contact details have been sent to the management team to assist. 
 
Kind Regards 
The NuPay Team 
TB
Tanya B's update26 Mar 2026, 18:03
Reviewer Update
Up till today and i am still waiting for a resolve. I will be escalating this.
NuPay a division of Altron
NuPay a division of Altron's reply27 Mar 2026, 09:07
Official
Good day,

We have sent a follow up with regards to your query.

Kind Regards
The NuPay Team