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Item: NuPay a division of Altron
Rating: 1
Author: Nonhlanhla N

They authorised people to register a debit order mandate of R1500 without my permission when I tried to contact them on saturday I got a rude consultant I guess she is aware of their company going around ******** people thier hard earned money.I don't even know who they are worse part the debit order is irrevesable.I want my money back

Helpful (0)

Replies (2)

NuPay a division of Altron's replyOfficial

29 Sept 2026, 11:55

Good day Nonhlanhla,

We are sorry to hear about your experience and for any inconvenience caused.

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.

Please can you provide us with your contact number and the reference number on your bank statement that begins with DCPRD

Kind Regards

The NuPay Team

NuPay a division of Altron's reply29 Sept 2026, 11:55

Official

Good day Nonhlanhla,

We are sorry to hear about your experience and for any inconvenience caused.

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.

Please can you provide us with your contact number and the reference number on your bank statement that begins with DCPRD

Kind Regards

The NuPay Team

Nonhlanhla N's updateReviewer Update

29 Sept 2026, 11:59

That where the problem lies you also provide the system to ********.You don't give it to only legit people

Nonhlanhla N's update29 Sept 2026, 11:59

Reviewer Update

That where the problem lies you also provide the system to ********.You don't give it to only legit people