LO
Liz O
1 reviews | Active since Nov 2018
07 Jun 2022, 17:58
Rotten to the core
We purchased some Nulaid eggs, Jumbo and there was still two weeks to expiry and there were rotten eggs in the tray. One doesnt expect this from a company like Nulaid. It has totally put us of ever buying Nulaid again as our whole bowl of goodies was destroyed as a result of the rotten eggs. We phoned the call centre, received a reference number, was told we would hear from them within two weeks. A month later we still waiting for any feedback. Shocking to say the least, why bother having a call centre?
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Nulaid's replyOfficial
08 Jun 2022, 11:08Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Nulaid's reply08 Jun 2022, 11:08
Official
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
LO
Liz O's updateReviewer Update
09 Jun 2022, 11:03We got your call, but what did it say? That you sent us something via the South African Post Office... we dont want what ever it is you sent us? Besides who in this day and age in South Africa uses the Postal Services? joke honestly
LO
Liz O's update09 Jun 2022, 11:03
Reviewer Update
We got your call, but what did it say? That you sent us something via the South African Post Office... we dont want what ever it is you sent us? Besides who in this day and age in South Africa uses the Postal Services? joke honestly