AG
Annemarie G

1 reviews | Active since Mar 2009

25 Feb 2016, 09:26

Rotten eggs

I used to buy Nulaid eggs and never had any problems before. When the pack of 18 extra-large eggs I bought from Spar in Pierre van Ryneveld in January 2016, had 3 rotten eggs, I thought maybe it was old stock from the Christmas time. When I went there to buy eggs earlier this month all the extra-large eggs were removed from the shelf and there was a rotten egg smell in that part of the store. I then bought a pack of 18 jumbo eggs. This morning I opened 2 rotten eggs. Some of the eggs that are not rotten have brown specks in the white. Don't even bother to send me vouchers, because I would never buy Nulaid eggs again. It is just too disgusting opening a rotten egg for breakfast.<br>

0
Replies (1)
Nulaid
Nulaid's reply26 Feb 2016, 15:21
Official
Hello avdd,

We at Nulaid Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee / factory / bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 16-02-362.

Kind Regards
Nulaid Customer Care Line
*** - AT

Best regards,