KH
Kotie H

1 reviews | Active since Oct 2019

24 Mar 2020, 09:57

Nulaid eggs filthy

I bought 2 trays of Nulaid eggs at the Hypermarket in Faerie Glen on 14 March 2020, but only opened them a week later to use. They were filthy, still with feathers on. Couldn't believe my eyes. I tried to use them, but it just didn't smell good at all, perhaps just my imagination, but this is unacceptable. Will never buy Nulaid again.

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Replies (1)
Nulaid
Nulaid's reply26 Mar 2020, 10:45
Official
Good day 

We at Nulaid would like to extend our sincere apologies for the unfitting experience you had with the product.  However, we also thank you for taking the time to inform us of your recent experience.  Rest assured your complaint will be forwarded to our Head Office and to the relevant  factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 20-03-204 Kind Regards
Nulaid Customer Care Line - JS

Best regards,