kN
khulani N
1 reviews | Active since May 2015
08 Feb 2022, 04:56
Missing egg
I bought a tray of Nulaid eggs 30 from Boxer and when I opened them 1 egg was missing I wrote an email to Nulaid they said they will attend to the matter, Alan from Nulaid asked for my location he never showed up as promised no communication, I paid for 30 eggs not 29 eggs, how many customer have been cheated like this, this is a ****.
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Nulaid's replyOfficial
10 Feb 2022, 09:33Good day
We at Nulaid would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 22-02-58 Kind Regards
Customer Care Line
We at Nulaid would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 22-02-58 Kind Regards
Customer Care Line
Best regards,
Nulaid's reply10 Feb 2022, 09:33
Official
Good day
We at Nulaid would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 22-02-58 Kind Regards
Customer Care Line
We at Nulaid would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 22-02-58 Kind Regards
Customer Care Line
Best regards,