1 reviews | Active since Aug 2016

19 Dec 2019, 14:06

Filthy dirty product

I bought 18 Nulaid Jumbo eggs. Sealed in plastic. When I opened it up, the ggs were filthy dirty with chicken sh......Bad news. Ill health conditions and what a reflection on the Nulaid shareholders/management which does not look it exists.

0
Replies (2)
Nulaid
Nulaid's reply20 Dec 2019, 14:53
Official
Good Day Mr J Le Roux

Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.  Please contact us on *** and quote Ref: 19-12-72 for the complaint to be completed and escalated. A consultant is waiting to take your call. 

Kind Regards
Nulaid Customer Care
*** - AT

Best regards,

Nulaid
Nulaid's reply23 Dec 2019, 11:02
Official
Good Day  Mr J Le Roux 

We at  Nulaid Customer Care  would like to extend our sincere apologies for the experience you had with the product.  However, we also thank you for taking the time to inform us of your recent experience.  Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.  Your reference as discussed with our consultant: 19-12-80.

Kind Regards
Nulaid Customer Care
*** - AT 

Best regards,