KH
Kotie H

1 reviews | Active since Oct 2019

08 Apr 2020, 11:47

Excellent service from Nulaid Eggs

I had a bad experience buying Nulaid Eggs a while ago and placed a negative review on this site. I also sent them an email with my complains. There Regional Sales Manager called me soon afterwards and explained that the issue was the temperature at which the retailer transported the eggs. He also apologized for the feathers present on some of the eggs. He then arranged with a sales representative to replaced the eggs for me. The lady personally delivered them to my house.

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Replies (1)
Nulaid
Nulaid's reply08 Apr 2020, 17:12
Official
 Good day 

 Thank you for the positive feedback and for taking the time to bring to our attention your satisfaction with our service.  We are glad to hear that our staff  has exceeded your expectations in ensuring that you have an unforgettable experience.  
Your compliment will be forwarded to the relevant team for the necessary recognition.
  
 Kind Regards
Nulaid Customer Care Line