CV
Celia V

1 reviews | Active since May 2020

26 May 2020, 11:17

Zero communication and take money from my account without prior knowledge or agreement.

I have tried to get in contact with you regarding my personal loan at Absa. But no one calls back. You took R7 000 from my Absa account without my knowledge. No prior arrangement was made for this. No e-mails ..nothing. What right do you have to take any amount from my account before first speaking to me! If I don't get a call from you and also a satisfactory outcome I will take this further.

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Replies (3)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply26 May 2020, 11:42
Official
Dear Celia,

thank you for making contact with us and raising your concern.

You are correct, no one is allowed to deduct money from your account without your approval. NLA has strict measures in place to prevent such a scenario. We will investigate this immediately and then make contact with you to advise of our findings and suggested next steps.

I trust this meets with your approval.

Kind regards

Norton Lambrianos Attorneys.
CV
Celia V's update26 May 2020, 16:39
Reviewer Update
My sincere apologies to you. ABSA bank gave me the wrong attorneys details and number. Thank you to the lady that contacted me today I cannot remember your name.
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply27 May 2020, 08:14
Official
A pleasure Celia, I hope you get this matter sorted.

All the best