WA
Wayne A

1 reviews | Active since Feb 2023

02 Feb 2023, 12:22

YOUR COMPANY IS TRASH

I am still waiting for feedback on my accounts and when you will update this!! 8 different employees all got the same email with details yet no response, I would like the penalty fees removed off these accounts as payment was made yet negligence on your behalf to register these against the accounts. Kind remove this and settle the account as this has been paid in full. I will not be paying penalty fees for mistakes made on your behalf, 8 of your staff members have all the information needed to settle these accounts kindly update me as I refuse to make any more payments to your ****ty company and holder the parties responsible for this accountable. I will not be accepting antmything less from you and await your response, furthermore I have requested the NCR to help intervene due to your negligence

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Replies (4)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply02 Feb 2023, 16:55
Official
Dear Mr. Anders, 

Thank you for taking the time to share your feedback. 

We value your opinion and take all feedback seriously. We do apologize that you did not have a satisfactory experience. 

Please be advised that your matter is being reviewed and has been escalated to the relevant manager. 

Kind Regards 
Norton Lambrianos Attorneys 

WA
Wayne A's update06 Feb 2023, 22:56
Reviewer Update
I still have not received feedback. Seems like the whole system is messed up!! Your employees have all the details and they do not respond. One month later. I refuse to pay till I get a response from your team as they will probs only reply next month when they call for money, I'll make sure to block this till I receive the correct service and information.
WA
Wayne A's update06 Feb 2023, 22:59
Reviewer Update
You guys don't even derserve the star rating as your customer service is non existing.
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply07 Nov 2023, 14:38
Official
Dear Mr. Anders, 

Thank you for taking the time to share your feedback. 

We value your opinion and take all feedback seriously. 
We do apologize for the frustration and for the inconvenience it may have caused upon you. 


Kind Regards 
Norton Lambrianos Attorneys