MD
Morne D

1 reviews | Active since Apr 2021

08 Sept 2023, 13:09

Unprofessional and Useless

Pathetic. I keep getting emails on alleged money that I owe to Cartrack. This has been going on for 2 years. Received an email again yesterday. Sent an email this morning with automated reply, same with whatsapp. I have called numerous times and eventually got through, only to being told " I do not know what is going on this account is closed". When I asked for confirmation she said she will make a note of it on which I denied and said I need this resolved today, and then she put the phone down. Unprofessional and useless.

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Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply08 Sept 2023, 14:54
Official
Dear Mr. Doman, 

Thank you for taking the time to share your feedback with us. 

We value your opinion and take all feedback seriously. We apologize that you did not have a satisfactory experience. 

Please be advised that your matter is being reviewed and has been escalated to the relevant manager. 

Kind Regards 
Norton Lambrianos Attorneys