Unhappy Client

So I received an sms with regards to a payment that needed to be made, which payment was made on the 1st already to Norton Lambrianos. I then emailed and got in contact with someone and resolved the issue by email.

Thereafter I received calls last person who called me told me I'm coming will all sorts or stories and excuses and should just pay your blady account, if this matter doesn't get resolved with the way I spoken to and if the system is not checked before your *********** staff call me then I am taking this matter further your agents has no way of speaking to clients they are extremely unprofessional and I do not appreciate the way I was spoken to.