BK
Bertram K

1 reviews | Active since Aug 2010

28 Mar 2017, 11:29

********* Behaviour

<p>For the past 6months i have met the payment arrangement that NLA put in place on a Nedbank Credit Card. Today (28/03/2017) i get an SMS stating that I have until the 31/03/2017 to pay an increase amount. When I asked for the call recordings i was informed that I must fetch from their offices in Bryanston. What utter *******. All this for an account that should not have been placed with them. Both Nedbank and NLA seem to have created a very lucrative revenue stream for themselves. Their consultants are only interested in meeting the quotas. </p>

0
Replies (3)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply17 Apr 2019, 09:33
Official
 Good day Bertram K,  Thank you for your post.
  We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. 
 
 We trust that the matter has been resolved, If not please contact us on  *** alt your can provide us with your details and we will be in contact with you.

Best Regards,
 

BK
Bertram K's update17 Apr 2019, 10:31
Reviewer Update
A response, an actual response... Two years late but it's an actual response. The matter isn't resolved by the way, so please me as I am not going to spend money on a call you should be making.
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply17 Apr 2019, 14:42
Official
May i have your details Sir, I will have a supervisor call you.
Ref number
Cell number?