JP
Johann P
1 reviews | Active since Dec 2018
29 May 2022, 08:40
They dont sort out the accounts!
Company does not fo the job they need to do!
Payed my account on 2022/03/30 and got my letter on 2022/04/22. And the account is still on my name??
Why?
This should be done!!!
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Replies (1)
Norton Lambrianos Attorneys's replyOfficial
08 Jun 2022, 14:53Dear Mr. Papenhagen
Thank you for raising your concern with us, and for the payments that you have made towards settling your account.
Kindly be advised that on the 31st May 2022 your ITC status request was sent to the Credit Provider (RCS) so that they may assist with your matter. Therefore, within the same day you were advised by our Supervisor that the ITC Status procedures are solely done by the Credit Provider; and in which you were also given their contact details so that you may communicate with them directly.
RCS is aware of your account being settled and they have requested with the Credit Bureau that they update your ITC Status accordingly.
Kindly take note of these friendly reminders; · The client generates the paid-up letter upon receipt of the payment and same should reflect on your account within 14x days. · Upon receipt of your payment, the credit provider must send the information to the Credit Bureau within 7x days to update your profile. · The Credit Bureau then has 7x days from receiving the updated information from the Credit Provider to update it on the Credit Bureau. · If this has not been done for whatever reason, you can contact the Credit Bureau directly to provide them with the paid-up letter. Kindly contact the Credit Bureau @ ***. · Alternatively, you may contact RCS on *** or email them at *** · Kindly be advised that the general Credit Bureau update process takes roughly some days, and is thereafter dependent on the relevant Credit Bureau’s internal timelines. Trust that you find the above in order.
Kind Regards
Norton Lambrianos Attorneys
Thank you for raising your concern with us, and for the payments that you have made towards settling your account.
Kindly be advised that on the 31st May 2022 your ITC status request was sent to the Credit Provider (RCS) so that they may assist with your matter. Therefore, within the same day you were advised by our Supervisor that the ITC Status procedures are solely done by the Credit Provider; and in which you were also given their contact details so that you may communicate with them directly.
RCS is aware of your account being settled and they have requested with the Credit Bureau that they update your ITC Status accordingly.
Kindly take note of these friendly reminders; · The client generates the paid-up letter upon receipt of the payment and same should reflect on your account within 14x days. · Upon receipt of your payment, the credit provider must send the information to the Credit Bureau within 7x days to update your profile. · The Credit Bureau then has 7x days from receiving the updated information from the Credit Provider to update it on the Credit Bureau. · If this has not been done for whatever reason, you can contact the Credit Bureau directly to provide them with the paid-up letter. Kindly contact the Credit Bureau @ ***. · Alternatively, you may contact RCS on *** or email them at *** · Kindly be advised that the general Credit Bureau update process takes roughly some days, and is thereafter dependent on the relevant Credit Bureau’s internal timelines. Trust that you find the above in order.
Kind Regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply08 Jun 2022, 14:53
Official
Dear Mr. Papenhagen
Thank you for raising your concern with us, and for the payments that you have made towards settling your account.
Kindly be advised that on the 31st May 2022 your ITC status request was sent to the Credit Provider (RCS) so that they may assist with your matter. Therefore, within the same day you were advised by our Supervisor that the ITC Status procedures are solely done by the Credit Provider; and in which you were also given their contact details so that you may communicate with them directly.
RCS is aware of your account being settled and they have requested with the Credit Bureau that they update your ITC Status accordingly.
Kindly take note of these friendly reminders; · The client generates the paid-up letter upon receipt of the payment and same should reflect on your account within 14x days. · Upon receipt of your payment, the credit provider must send the information to the Credit Bureau within 7x days to update your profile. · The Credit Bureau then has 7x days from receiving the updated information from the Credit Provider to update it on the Credit Bureau. · If this has not been done for whatever reason, you can contact the Credit Bureau directly to provide them with the paid-up letter. Kindly contact the Credit Bureau @ ***. · Alternatively, you may contact RCS on *** or email them at *** · Kindly be advised that the general Credit Bureau update process takes roughly some days, and is thereafter dependent on the relevant Credit Bureau’s internal timelines. Trust that you find the above in order.
Kind Regards
Norton Lambrianos Attorneys
Thank you for raising your concern with us, and for the payments that you have made towards settling your account.
Kindly be advised that on the 31st May 2022 your ITC status request was sent to the Credit Provider (RCS) so that they may assist with your matter. Therefore, within the same day you were advised by our Supervisor that the ITC Status procedures are solely done by the Credit Provider; and in which you were also given their contact details so that you may communicate with them directly.
RCS is aware of your account being settled and they have requested with the Credit Bureau that they update your ITC Status accordingly.
Kindly take note of these friendly reminders; · The client generates the paid-up letter upon receipt of the payment and same should reflect on your account within 14x days. · Upon receipt of your payment, the credit provider must send the information to the Credit Bureau within 7x days to update your profile. · The Credit Bureau then has 7x days from receiving the updated information from the Credit Provider to update it on the Credit Bureau. · If this has not been done for whatever reason, you can contact the Credit Bureau directly to provide them with the paid-up letter. Kindly contact the Credit Bureau @ ***. · Alternatively, you may contact RCS on *** or email them at *** · Kindly be advised that the general Credit Bureau update process takes roughly some days, and is thereafter dependent on the relevant Credit Bureau’s internal timelines. Trust that you find the above in order.
Kind Regards
Norton Lambrianos Attorneys