KM
Katlego M

1 reviews | Active since Jun 2020

13 Aug 2021, 14:56

Statement

No feed back is given no statement are sent

0
Replies (10)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply13 Aug 2021, 15:18
Official
Dear Katlego,

Thank you for contacting us and for raising your concerns on HelloPeter.

One of our managers will investigate the matter and revert to you accordingly.

Trust that you find the above in order.

Kind regards 
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply16 Aug 2021, 08:49
Official
Dear Katlego,

Kindly be advised that updating payments with the Credit Bureaus is our client’s responsibility per NCA regulations so unfortunately this is something out of our control.  Also keep the following in mind: ·         It can take up to 90 days for payments to reflect on your Bureau payment profile records from receipt of that payment. ·         Your credit score/rating is calculated through an algorithm used by Bureaus which takes your payment behaviour (Historic and current, positive and negative) into account, which means it could take some time to build your credit score/rating again. ·         Any default records must be kept for a specified retention period per CPA & NCA requirements (Which usually is for +- 2x years.)  We will be in touch with you shortly in order to resolve the initial concern relating to your statements and or feedback requirements.  
Trust that you find the above in order.

Feel free to contact us should you have any further queries.  Kind regards Norton Lambrianos Attorneys 
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply16 Aug 2021, 11:42
Official
Dear Katlego,

Referring to our email to you dated: 2021/08/16 at 10:38 AM, an updated statement has been submitted for your record purposes.
We trust that you find same in order, and please feel free to contact us again should you have any additional inquiries.

Kind regards
Norton Lambrianos Attorneys
KM
Katlego M's update16 Aug 2021, 19:24
Reviewer Update
I haven't received the email
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply17 Aug 2021, 08:50
Official
Dear Katlego,

The email may have gone to your Junk Email folder, if not, would you kindly advise whether you have an alternative email address because the email was sent to the one provided on HelloPeter.

Looking forward to your response.

Kind regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply17 Aug 2021, 13:25
Official
Dear Katlego,

Kindly be advised that we have once again submitted the statement to the email address which you provided on HelloPeter. 

Please confirm receipt thereof.

Kind regards
Norton Lambrianos Attorneys
KM
Katlego M's update17 Aug 2021, 22:44
Reviewer Update
Kindly note that it's been now long since it was stuck at 1900 it's been long
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply18 Aug 2021, 08:17
Official
Good day Katlego,

Because your statement reflects otherwise, we would caution you against making a libel statement.
If you have any further inquiries regarding your statement, please respond to the email in which you received your statement.

Trust that you find the above in order.

Kind regards
Norton Lambrianos Attorneys
KM
Katlego M's update18 Aug 2021, 10:39
Reviewer Update
This company is *****ing me
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply18 Aug 2021, 11:13
Official
Dear Katlego,
We would caution you against making baseless statements which could lead to the defamation of our company reputation.
Please refer to the statement which we have sent to you on both 2021/08/16 at 10:38 AM and again on 2021/08/17 at 13:07 PM.

Should you have any inquiries regarding your outstanding balance and or payments reflecting on the statement, please feel free to respond to our email with your inquiry in order for us to be able to address same in accordance.

Kind regards
Norton Lambrianos Attorneys