Shameful!

I have just received a call at 14:20 on 03 June from Josephine. We had previously spoken at the beginning of May when I called in to notify them that I had lost my job due to covid-19 and would be unable to make payments until I could find work. I have called all the other banks/lawyers which I owe money to and they understood and accepted the situation. During the call, she asked me if we could make another payment arrangement to which I rep**** that I could TRY, not do, but try. I do not have a set income at the moment and therefore do not know how much there will be at the end of the month. I therefore cannot make any commitments at the moment. Speaking with Joesephine today, she accused me of promising that I would pay when as I mentioned above, I said I could try. Go ahead and play back the conversation and send me a copy while you're at it. I know what I said cause I was there when I said it. During this conversation, she asked what we could do moving forward and I told her what I told everyone else, when I get work I will notify everyone and resume payments. She for some reason could not accept that as everyone else has. I then said if I were to pay, I would not be able to eat and by continuing such process, I would eventually starve to death. To which I asked her if they would prefer that and she rep**** with "maybe, I don't know, maybe they would prefer it. Whoever is running the show there is doing a **** poor job. How the heck can you let your agents speak to people like this, especially during this time. People are suffering, some of which are close to death and you're pestering me for a couple of hundred rand, which I don't have! You should all be ashamed of yourselves!