CE
Carlo E

1 reviews | Active since Jan 2022

24 Jan 2022, 09:36

Paid Up Letter

I have settled my Nedbank Card on 12/01/2022 and I have followed up with them numerous times but still have not received my paid up letter. I have phone and sent e-mails with no luck. No response received

0
Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply26 Jan 2022, 15:04
Official
Dear Mr. Ellis

Thank you for raising your concern with us, and for the payments that you have made towards settling your account.

Kindly be advised that the account was closed off from Nedbank’s side; and Norton Lambrianos Attorneys was instructed to close off the account on their side due to our client’s (Nedbank) instruction. 

Unfortunately, this is beyond our control as the Paid-up Letter has to be authorized by our client. 
Therefore, kindly be advised that you may contact Nedbank directly and request for a Paid-up Letter. 

Trust that you find the above in order.

Kind Regards
Norton Lambrianos Attorneys