1 reviews | Active since Oct 2018
Norton Lambrianos Attorneys staff don't know what and how to promise customers on settling accounts
I phoned to settle my RCS account that is in areas and handed over to them. As it is a default on my ITC and I try to buy a vehicle and needed a letter, I phoned and made arrangements. The lady helping me gave me a settlement amount with 20% discount, I needed a letter of confirmation that the account is settled. Twice she said if I pays the amount that they shall give me a letter next day that is today 14 December 2018. I did the payment and even did a pay and clear for additional R40 on my behalf to not waiting for them. Today I phone to hear if the have received it as well as an email address. Today story is sorry we did received the proof of payment but letter they can only give me in 7-14,working days. Why not all these no, sorry, we can't.... Yesterday Unacceptable and false promises. Yes I am guilty of not paying as agreed with RCS. But did all payment arrangements with Norton and tried my best to keep it up to date, can't see that they kept their records on my ITC up to date as I paid as agreed.
Thank you for making payments and honoring your commitments to our client, it is much appreciated.
Paid up letters and adverse removals from credit bureaus often take a bit longer as there are multiple parties involved. We are sorry to hear that you had to wait a while for this due to the transfer of data and confirmation correspondence between parties. Norton Lambrianos sometimes facilitate the paid up letter request process between parties.
Norton Lambrianos is not able to list and remove people from the credit bureau as we are not a credit provider.
Please do not hesitate to contact our call centre so that we can assist you further where we are able to.
Kind regards
Nortom Lambrianos Attorneys
Thank you for making payments and honoring your commitments to our client, it is much appreciated.
Paid up letters and adverse removals from credit bureaus often take a bit longer as there are multiple parties involved. We are sorry to hear that you had to wait a while for this due to the transfer of data and confirmation correspondence between parties. Norton Lambrianos sometimes facilitate the paid up letter request process between parties.
Norton Lambrianos is not able to list and remove people from the credit bureau as we are not a credit provider.
Please do not hesitate to contact our call centre so that we can assist you further where we are able to.
Kind regards
Nortom Lambrianos Attorneys
