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Fatima B
1 reviews | Active since Apr 2019
22 Jan 2020, 10:07
Norton Lambrianos Attorneys PLEASE RETURN MY MONEY! Kedibone Motseko has acknowledged receipt of the payment in error, but she is not refunding the funds
Norton Lambrianos - I have been struggling to get a refund of R723 paid into your Nedbank Account *** in error, returned to my FNB bank account. I have sent my Bank Statement and received confirmation from Kedibone Motseko that the funds were received into your accounts. I have sent my bank statements to Kedibone twice now. No acknowledgment and no confirmation that the refund is being processed. I called Kedibone this morning as I spoke to a consultant that just dropped the call after I explained the above to her. PLEASE CONFIRM RECEIPT AND WHEN THE REFUND WILL BE PERFORMED PLEASE. This is urgent. Please assist! Fatima Bagaria *** ***
Helpful (0)
Replies (9)0
Replies (9)
Norton Lambrianos Attorneys's replyOfficial
22 Jan 2020, 10:11Dear Fatima,
thank you for notifying us of this matter and for making your payments.
One of our managers will be in touch shortly to resolve the issue.
Kind regards
Norton Lambrianos Attorneys
thank you for notifying us of this matter and for making your payments.
One of our managers will be in touch shortly to resolve the issue.
Kind regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply22 Jan 2020, 10:11
Official
Dear Fatima,
thank you for notifying us of this matter and for making your payments.
One of our managers will be in touch shortly to resolve the issue.
Kind regards
Norton Lambrianos Attorneys
thank you for notifying us of this matter and for making your payments.
One of our managers will be in touch shortly to resolve the issue.
Kind regards
Norton Lambrianos Attorneys
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Fatima B's updateReviewer Update
22 Jan 2020, 10:23Norton Lambrianos - I MADE THE PAYMENT of R723 IN ERROR. I settled my account MF124278 in OCT 2018. On 19 December Dec 2019 (a year later), I accidentally paid R723 into your Nedbank account. Why are you thanking me for payment? this has nothing to do with payment. I want the money paid back to me as it was mistakenly paid to you! Do you understand better now? I have been struggling for days now to get the refund of R723 paid back to me. Reference number MF124278! Please call me URGENTLY at *** and return my money!!
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Fatima B's update22 Jan 2020, 10:23
Reviewer Update
Norton Lambrianos - I MADE THE PAYMENT of R723 IN ERROR. I settled my account MF124278 in OCT 2018. On 19 December Dec 2019 (a year later), I accidentally paid R723 into your Nedbank account. Why are you thanking me for payment? this has nothing to do with payment. I want the money paid back to me as it was mistakenly paid to you! Do you understand better now? I have been struggling for days now to get the refund of R723 paid back to me. Reference number MF124278! Please call me URGENTLY at *** and return my money!!
Norton Lambrianos Attorneys's replyOfficial
22 Jan 2020, 10:30Hi Fatima,
the ref to payment was based on your past payments as reflected on your closed account.
You will be called before 12 am today to arrange the refund.
Kind regards
the ref to payment was based on your past payments as reflected on your closed account.
You will be called before 12 am today to arrange the refund.
Kind regards
Norton Lambrianos Attorneys's reply22 Jan 2020, 10:30
Official
Hi Fatima,
the ref to payment was based on your past payments as reflected on your closed account.
You will be called before 12 am today to arrange the refund.
Kind regards
the ref to payment was based on your past payments as reflected on your closed account.
You will be called before 12 am today to arrange the refund.
Kind regards
FB
Fatima B's updateReviewer Update
22 Jan 2020, 10:35 Norton Lambrianos - I requested a new reference number from Thabo Lichaba a consultant at your firm. He advised that I use the olf reference number. Looking forward to your call before 12PM today and the return of money.
FB
Fatima B's update22 Jan 2020, 10:35
Reviewer Update
Norton Lambrianos - I requested a new reference number from Thabo Lichaba a consultant at your firm. He advised that I use the olf reference number. Looking forward to your call before 12PM today and the return of money.
Norton Lambrianos Attorneys's replyOfficial
22 Jan 2020, 11:11Hi Fatima,
Kedibone will be in touch via email.
Kind regards
Kedibone will be in touch via email.
Kind regards
Norton Lambrianos Attorneys's reply22 Jan 2020, 11:11
Official
Hi Fatima,
Kedibone will be in touch via email.
Kind regards
Kedibone will be in touch via email.
Kind regards
FB
Fatima B's updateReviewer Update
24 Jan 2020, 11:10Good day
Please confirm that the refund has been processed today as confirmed by Kedibone and your accounts department.
Please confirm that the refund has been processed today as confirmed by Kedibone and your accounts department.
FB
Fatima B's update24 Jan 2020, 11:10
Reviewer Update
Good day
Please confirm that the refund has been processed today as confirmed by Kedibone and your accounts department.
Please confirm that the refund has been processed today as confirmed by Kedibone and your accounts department.
Norton Lambrianos Attorneys's replyOfficial
24 Jan 2020, 11:18Dear Fatima,
we will be dealing with this matter outside the hellopeter platform to mitigate the risk associated with personal information. NLA is aware of your issue and we are busy resolving it.
Kind regards
NLA
we will be dealing with this matter outside the hellopeter platform to mitigate the risk associated with personal information. NLA is aware of your issue and we are busy resolving it.
Kind regards
NLA
Norton Lambrianos Attorneys's reply24 Jan 2020, 11:18
Official
Dear Fatima,
we will be dealing with this matter outside the hellopeter platform to mitigate the risk associated with personal information. NLA is aware of your issue and we are busy resolving it.
Kind regards
NLA
we will be dealing with this matter outside the hellopeter platform to mitigate the risk associated with personal information. NLA is aware of your issue and we are busy resolving it.
Kind regards
NLA
FB
Fatima B's updateReviewer Update
24 Jan 2020, 21:03Many Thanks Kedibone!
FB
Fatima B's update24 Jan 2020, 21:03
Reviewer Update
Many Thanks Kedibone!
Norton Lambrianos Attorneys's replyOfficial
07 Nov 2023, 14:50Dear Fatima,
Thank you for taking the time to share your feedback.
We value your opinion and take all feedback seriously.
We do apologize for the frustration and for the inconvenience it may have caused upon you.
Kind Regards
Norton Lambrianos Attorneys
Thank you for taking the time to share your feedback.
We value your opinion and take all feedback seriously.
We do apologize for the frustration and for the inconvenience it may have caused upon you.
Kind Regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply07 Nov 2023, 14:50
Official
Dear Fatima,
Thank you for taking the time to share your feedback.
We value your opinion and take all feedback seriously.
We do apologize for the frustration and for the inconvenience it may have caused upon you.
Kind Regards
Norton Lambrianos Attorneys
Thank you for taking the time to share your feedback.
We value your opinion and take all feedback seriously.
We do apologize for the frustration and for the inconvenience it may have caused upon you.
Kind Regards
Norton Lambrianos Attorneys