HS
Henko S
1 reviews | Active since Jan 2022
09 Feb 2022, 08:04
No paid up letter received after account settlement has been paid.
I have paid up my account this has been over 10 WORKING Days and I have still not received my paid up letter.
I need this resolved Now.
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Replies (1)
Norton Lambrianos Attorneys's replyOfficial
23 Feb 2022, 09:58Dear Mr. Schoemen
Thank you for raising your concern with us, and for the payments that you have made towards settling your account.
Kindly be advised that on the 28th January 2022 your account was closed off on our side, and an inquiry was sent to Standard Bank with regards to your Paid-up Letter. This was a day after your initial payment was paid into our account and the amount was reflecting on our side.
Unfortunately, this is beyond our control as the Paid-up Letter has to be authorized by our client.
Therefore, kindly be advised that you may contact Standard Bank directly and request for a Paid-up Letter. You may call standard on ***, and click on option 1 - then click on option 2 on your cellphone keypad to receive assistance with your plea.
Trust that you find the above in order.
Thank you for raising your concern with us, and for the payments that you have made towards settling your account.
Kindly be advised that on the 28th January 2022 your account was closed off on our side, and an inquiry was sent to Standard Bank with regards to your Paid-up Letter. This was a day after your initial payment was paid into our account and the amount was reflecting on our side.
Unfortunately, this is beyond our control as the Paid-up Letter has to be authorized by our client.
Therefore, kindly be advised that you may contact Standard Bank directly and request for a Paid-up Letter. You may call standard on ***, and click on option 1 - then click on option 2 on your cellphone keypad to receive assistance with your plea.
Trust that you find the above in order.
Kind Regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply23 Feb 2022, 09:58
Official
Dear Mr. Schoemen
Thank you for raising your concern with us, and for the payments that you have made towards settling your account.
Kindly be advised that on the 28th January 2022 your account was closed off on our side, and an inquiry was sent to Standard Bank with regards to your Paid-up Letter. This was a day after your initial payment was paid into our account and the amount was reflecting on our side.
Unfortunately, this is beyond our control as the Paid-up Letter has to be authorized by our client.
Therefore, kindly be advised that you may contact Standard Bank directly and request for a Paid-up Letter. You may call standard on ***, and click on option 1 - then click on option 2 on your cellphone keypad to receive assistance with your plea.
Trust that you find the above in order.
Thank you for raising your concern with us, and for the payments that you have made towards settling your account.
Kindly be advised that on the 28th January 2022 your account was closed off on our side, and an inquiry was sent to Standard Bank with regards to your Paid-up Letter. This was a day after your initial payment was paid into our account and the amount was reflecting on our side.
Unfortunately, this is beyond our control as the Paid-up Letter has to be authorized by our client.
Therefore, kindly be advised that you may contact Standard Bank directly and request for a Paid-up Letter. You may call standard on ***, and click on option 1 - then click on option 2 on your cellphone keypad to receive assistance with your plea.
Trust that you find the above in order.
Kind Regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys