RG
Rina G

1 reviews | Active since Aug 2013

14 Aug 2015, 14:35

NO communication within the company

3 Different persons called me this week! Don't they have a file where they make notes...!!!!!! What pees me off the most is that I started paying off this credit card on my own - Standard bank did not contact me. It's been YEARS that I have this debt......<br> I started paying February 2014 monthly and did not pay 3 months only (spreaded - not 3 months consecutively), but I still keep on paying.<br> Norton Lambrianos keep on calling me - one would swear I don't pay at all !!! HARASSMENT!<br> At one time they told me to pay a specific day and not make random payments.....HOW RIDICULOUS IS THAT!<br> I got an e-mail on 6 August threatening me with court action - although, as I've mentioned, I keep on paying!!! From their [Email Removed] mailbox. ALL 3 CALLERS this week did not know anything about the mail!!! SURELY YOU MAKE NOTES ON A CLIENT'S FILE!!! where IS THE COMMUNICATION IN THIS COMPANY? So unprofessional!!!<br> I AM NOT PLANNING ON GOING ANYWHERE AND WILL KEEP ON PAYING!!! PLEASE STOP HARASSING ME - thank you

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Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply27 Aug 2015, 07:28
Official
Hello Rgremels,

Dear Madam,

Thank you for the query lodged on Hello Peter.com

For ease of reference and avoiding unnecessary legal action, a specific date and amount is required to ensure your file is monitored accordingly. Any other random payments, in addition to the aforementioned, can be made in addition to the aforementioned.

Furthermore the above will avoid additional calls and other communication, together with unwanted legal fees.

Feel free to monitor your account on the Customer Login Portal on our website at www.norlam.co.za

Regards,

Norton-Lambrianos Attorneys