No Assistance or Feedback for over a year now

Absa bank has handed me over to Norton for an account that should have been closed from Absa side for over 4 years now. I have contacted Absa on numerous occasions over the years and told them to close the account because they are charging me for the bank charges as they never closed the account. I do not owe them any outstanding amount. <br> I have even moved ALL my accounts over to Standard bank due to this. <br> Now I have Norton Attorneys who I have explained this to for over a year now with no feedback from them. <br> They email me every month on the amount - now interest being added as well. SMS to say they handing me over to legal and even threaten to collect goods for the outstanding amount <br> Every month I email back attaching my previous mails and no joy!!!! <br> <br> If there is anyone at Norton who might be able to sort this out with me would be great <br> <br> Thanks