AS
Athenkosi S
1 reviews | Active since Jan 2020
08 Jan 2020, 10:36
MTN ********** ACCOUNT
A ********** account was opened in my name and now its appearing on my credit profile. I was contacted by MTN in 2014 regarding this issue, and they asked me to send some documents which I did. They've been asking for the same documents since 2014. I recently sent them new documents in Sepetember 2019 but they still haven't helped me. I was assisted my Boniwe Ramokone and Boitumelo . MTN and Norton Lambrianos Attorneys please remove that account from my credit profile, its ruining my record.
Helpful (0)
Replies (5)0
Replies (5)
Norton Lambrianos Attorneys's replyOfficial
08 Jan 2020, 11:16Dear Athenkosi,
thank you for making contact with us and raising your concern.
Boniwe is dealing with this matter in conjunction with MTN. Credit profiles are updated by credit providers with the numerous credit bureaus in SA, hence we will refer this to MTN.
Please do not hesitate to contact us should you continue to have a problem with this account.
Kind regards
Norton Lambrianos Attorneys
thank you for making contact with us and raising your concern.
Boniwe is dealing with this matter in conjunction with MTN. Credit profiles are updated by credit providers with the numerous credit bureaus in SA, hence we will refer this to MTN.
Please do not hesitate to contact us should you continue to have a problem with this account.
Kind regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply08 Jan 2020, 11:16
Official
Dear Athenkosi,
thank you for making contact with us and raising your concern.
Boniwe is dealing with this matter in conjunction with MTN. Credit profiles are updated by credit providers with the numerous credit bureaus in SA, hence we will refer this to MTN.
Please do not hesitate to contact us should you continue to have a problem with this account.
Kind regards
Norton Lambrianos Attorneys
thank you for making contact with us and raising your concern.
Boniwe is dealing with this matter in conjunction with MTN. Credit profiles are updated by credit providers with the numerous credit bureaus in SA, hence we will refer this to MTN.
Please do not hesitate to contact us should you continue to have a problem with this account.
Kind regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's replyOfficial
08 Jan 2020, 12:22Boniwe will be in touch today.
Norton Lambrianos Attorneys's reply08 Jan 2020, 12:22
Official
Boniwe will be in touch today.
AS
Athenkosi S's updateReviewer Update
30 May 2020, 12:09The MTN ********** account created on my name is still not cleared on credit score. What’s going on? Do I need a clearance letter ? How do I get this account cleared? It’s ruining my credit score
AS
Athenkosi S's update30 May 2020, 12:09
Reviewer Update
The MTN ********** account created on my name is still not cleared on credit score. What’s going on? Do I need a clearance letter ? How do I get this account cleared? It’s ruining my credit score
Norton Lambrianos Attorneys's replyOfficial
01 Jun 2020, 07:25Dear Athenkosi,
it is unfortunate that this matter is still not resolved and I can assure you we will do what is under our control.
The manager will be in contact today to see how she can assist by facilitating a resolution with MTN. Clearing the account on the credit bureaus is not within our mandate, however we will assist with contact details as a matter of courtesy.
I trust this meets with your approval.
Kind regards
Norton Lambrianos Attorneys
it is unfortunate that this matter is still not resolved and I can assure you we will do what is under our control.
The manager will be in contact today to see how she can assist by facilitating a resolution with MTN. Clearing the account on the credit bureaus is not within our mandate, however we will assist with contact details as a matter of courtesy.
I trust this meets with your approval.
Kind regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply01 Jun 2020, 07:25
Official
Dear Athenkosi,
it is unfortunate that this matter is still not resolved and I can assure you we will do what is under our control.
The manager will be in contact today to see how she can assist by facilitating a resolution with MTN. Clearing the account on the credit bureaus is not within our mandate, however we will assist with contact details as a matter of courtesy.
I trust this meets with your approval.
Kind regards
Norton Lambrianos Attorneys
it is unfortunate that this matter is still not resolved and I can assure you we will do what is under our control.
The manager will be in contact today to see how she can assist by facilitating a resolution with MTN. Clearing the account on the credit bureaus is not within our mandate, however we will assist with contact details as a matter of courtesy.
I trust this meets with your approval.
Kind regards
Norton Lambrianos Attorneys
AS
Athenkosi S's updateReviewer Update
02 Jun 2020, 13:55An email was sent to Boniwe from MTN(Legal department) saying you guys should close the file because the account was confirmed ********** from MTN’s side. I’m not sure why it’s still not closed from your side?
AS
Athenkosi S's update02 Jun 2020, 13:55
Reviewer Update
An email was sent to Boniwe from MTN(Legal department) saying you guys should close the file because the account was confirmed ********** from MTN’s side. I’m not sure why it’s still not closed from your side?