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Danielle D

1 reviews | Active since Mar 2023

12 Oct 2023, 09:53

James was the only consultant who did hos job with kindness n compassion

James was the only consultant who did hos job with kindness n compassion. He did not bully me like the others, he called back when he said he would n listened to me. He gave me time to think n provided all the info I needed, he was so patient. Please teach your other consultants that we are also people... Thank you James, I truly appreciate you during this difficult time.

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Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply12 Oct 2023, 14:01
Official
Good day Danielle

Thank you for taking the time to share your customer experience with us. We will make sure that the consultant gets the recognition he deserves!

Norton-Lambrianos Attorneys greatly values all its customers, we are therefore concerned about your remarks regarding other consultants, we will be investigating further.

Have a great day further.

Regards
CX team