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avril P

1 reviews | Active since Apr 2013

14 Mar 2024, 10:45

Horrible Attitude and Delayed Feedback

Poor service and extremely Rude and Lazy Staff

My Nedbank Credit card was handed over to Nortan Lambrianos Attorney. I got called by the multiple agents who gave me the most horrible attitude during the calls.

I have since been calling for the past 3months requesting my paid up letter from Nedbank and am told that it has been escalated and I will be contacting me and no success.

I am extremely frustrated with this process and duration.

Regards, Avril

0
Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply14 Mar 2024, 15:41
Official
Dear Avril Plaatjiesr,

Thank you for taking the time to share your feedback with us. 

We value your opinion and take all feedback seriously. We apologize that you did not have a satisfactory experience. 

Please be advised that your matter is being reviewed and has been escalated to the relevant supervisor whom will call you. 

Kind Regards 
Norton Lambrianos Attorneys