AS
Andre S

1 reviews | Active since Jul 2011

23 Oct 2023, 09:19

Harrasment

*** Musa T****: Harassing me about an unpaid Nedbank account - even though I told them many times they have the wrong number. I am NOT Musa T**** and do NOT have unpaid anythings! Cease and desist!!

0
Replies (5)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply23 Oct 2023, 09:24
Official
Good Day 

We sincerely apologize for the inconvenience you've experienced, and we are deeply concerned about the service you described. It is not reflective of the professional standards we strive to uphold.Please know that your feedback is crucial to us. A Customer Satisfaction Manager will be reaching out to you shortly to address and rectify this issue. 

We appreciate your patience and understanding as we work to make this right. 
Warm regards, 
Norton-Lambrianos Attorneys
AS
Andre S's update25 Oct 2023, 15:47
Reviewer Update
Dear Norton-Lambrianos Attorneys,
Nice reply, but I got another one this morning. So please speak to your team regarding this. Take my number off. No need to talk to me. Just remove my number off your debtors list. Again, I am NOT Musa T****, and you have the wrong number for him!!
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply01 Nov 2023, 07:17
Official
 Good Day 

We sincerely apologize for the inconvenience you've experienced, and we are deeply concerned about the service you described. It is not reflective of the professional standards we strive to uphold. Your number has been removed on our system.

Warm regards, 
Norton-Lambrianos Attorneys
AS
Andre S's update01 Nov 2023, 10:28
Reviewer Update
Yet again some pretty words... and yet again, another snotogram received yesterday: " FINAL REMINDER-your pymnt is due by close of business today.For Oct you may pay the amount you can afford. Norlam Attorneys.***.REF DT095079 "

What is the next step.. ombudsman?
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply02 Nov 2023, 07:22
Official
Good Day 

We sincerely apologize for the inconvenience you've experienced.
It is not reflective of the professional standards we strive to uphold. Your number has been removed on our system.

Warm regards, 
Norton-Lambrianos Attorneys