TS
Tsholo S
1 reviews | Active since Jan 2019
31 Jan 2019, 10:58
Harassment by consultant
Im deeply ashamed at the level of professionalism of their consultants. My account was in arreas and handed over to this company. 4lawyers contacted me and I made payment arrangements with one of the consultants. I managed and they debited money. To my surprise a Mr SAMUEL LEOTLELA has been harassing me and his unprofessionalism is questionable. He's rude and his threatening emails are uncalled for as I'm paying my account. I would not recommend it to anyone!
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Norton Lambrianos Attorneys's replyOfficial
28 Mar 2019, 13:16Dear Tshoho,
Thank you for honoring your payment commitments, it is appreciated.
We follow strict quality assurance measures and all our calls are recorded for legal purposes. Rest assured that we will investigate this incident. We at Norton Lambrianos pride ourselves on our communications skills and we regret hearing about your experience.
Please do not hesitate to contact our call centre should you not be satisfied with the outcome of your concern.
Kind regards
Norton Lambrianos Attorneys.
Thank you for honoring your payment commitments, it is appreciated.
We follow strict quality assurance measures and all our calls are recorded for legal purposes. Rest assured that we will investigate this incident. We at Norton Lambrianos pride ourselves on our communications skills and we regret hearing about your experience.
Please do not hesitate to contact our call centre should you not be satisfied with the outcome of your concern.
Kind regards
Norton Lambrianos Attorneys.
Norton Lambrianos Attorneys's reply28 Mar 2019, 13:16
Official
Dear Tshoho,
Thank you for honoring your payment commitments, it is appreciated.
We follow strict quality assurance measures and all our calls are recorded for legal purposes. Rest assured that we will investigate this incident. We at Norton Lambrianos pride ourselves on our communications skills and we regret hearing about your experience.
Please do not hesitate to contact our call centre should you not be satisfied with the outcome of your concern.
Kind regards
Norton Lambrianos Attorneys.
Thank you for honoring your payment commitments, it is appreciated.
We follow strict quality assurance measures and all our calls are recorded for legal purposes. Rest assured that we will investigate this incident. We at Norton Lambrianos pride ourselves on our communications skills and we regret hearing about your experience.
Please do not hesitate to contact our call centre should you not be satisfied with the outcome of your concern.
Kind regards
Norton Lambrianos Attorneys.