1 reviews | Active since Jul 2017

13 Feb 2024, 10:27

Frustrations after another

How long does it take for your to communicate with Nedbank Recoveries to update one's credit profile. I was promised 7-14 business days, and that has passed, and when I call Nedbank there is still no form of communication stating that they must clear my credit profile from you. Since I have received my paid letter, must again wait another 14 business days for you to communicate with Nedbank?

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Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply13 Feb 2024, 15:39
Official
Dear Ms Xozwa ,

Thank you for taking the time to share your feedback with us. 

We value your opinion and take all feedback seriously. We apologize that you did not have a satisfactory experience. 

Please be advised that your matter is being reviewed and has been escalated to the relevant supervisor whom will call you. 

Kind Regards 
Norton Lambrianos Attorneys