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Zuqaqambe N

1 reviews | Active since Feb 2024

21 Feb 2024, 08:41

Frustrated Client

On the 27th May 2023 I got an SMS from Norton Lambrianos Attorneys that I should pay R1511.02 discount for my account to be paid in full, and I did that, sent the money I've got receipts. However, my account is not closed, it's still active and incurring interests. When reaching to Nimble group they told me my account was handed over to them for R1620 on the 12 October 2020 and they don't know why I was receiving SMSes and discounts from Norton Lambrianos Attorneys in 2023.

I need my Bureau status updated, with a paid-up letter. Please sort this out so I could fix my credit record.

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Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply21 Feb 2024, 13:21
Official
Dear Miss Ndayi,

Thank you for taking the time to share your feedback with us. 

We value your opinion and take all feedback seriously. We apologize that you did not have a satisfactory experience. 

Please be advised that your matter is being reviewed and has been escalated to the relevant supervisor whom will call you. 

Kind Regards 
Norton Lambrianos Attorneys