1 reviews | Active since Apr 2013
EVERYTIME IM TELLING A DIFFERENT STORY
Feb 23 I paid 700.00 and one in March for 920.00, I was told to use my card number when I do EFT transfer which is what I did when I pay R700.00 , then it was so difficult to trace the money, then again I was told to use my NP092628, I did use that reference number when I pay R920. Now you guys are busy sending me sms that I didn't pay my account and you charging me, I just received a call from Nomthandazo Zulu telling another story. Please guys I don't know how are you working or maybe your agent are ***********. Please I really don't want to see those phone calls and sms charges on my account cause I did what your agent told me. My account was R18000 Something and still it's not going down and I have paid R1620.00, Im really so angry because I don't know what's going on or else I will complain to hello peter or to Ombudsman. Doesn't mean if I owe my Credit card you have to always calling me telling different stories. Please you Nokuthula as a supervisor I think you need to train your staff because I really don't understand. I want all those charges for sms and phone calls to be removed on my account as i did what they say i must do, im so angry about the whole thing.
Dear Madam,
Thank you for the query lodged on Hello Peter.com which is hereby acknowledged.
Kindly note that all related charges are as per the agreement entered into at inception of the account. Furthermore consideration will be given for a discount on the aforementioned should you wish to settle the account in full.
Furthermore please note in order to avoid unnecessary charges, and to reduce the balance outstanding, an instalment of not less than 10% is required as instalment, and that your payment arrangement is honoured on a monthly basis.
Regards,
Norton-Lambrianos Attorneys
Dear Madam,
Thank you for the query lodged on Hello Peter.com which is hereby acknowledged.
Kindly note that all related charges are as per the agreement entered into at inception of the account. Furthermore consideration will be given for a discount on the aforementioned should you wish to settle the account in full.
Furthermore please note in order to avoid unnecessary charges, and to reduce the balance outstanding, an instalment of not less than 10% is required as instalment, and that your payment arrangement is honoured on a monthly basis.
Regards,
Norton-Lambrianos Attorneys