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Vusi N

1 reviews | Active since Aug 2020

18 Aug 2020, 10:12

Disappointed client

I called the company to take up the discount offer and confirmed that i will settle in August. called to the settlement and boom, the amount has changed. i have requested the the voice recording to total silence. i am in a position to settle and they are moving the goal posts. i expected so much better.

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Replies (4)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply18 Aug 2020, 11:21
Official
Dear Vusi,

Thank you for contacting us and for taking the time to voice your concerns on Hellopeter.

One of our managers will be in contact with you shortly to confirm your reference number and to assist in resolving the issues raised regarding the settlement of your account.
 
Feel free to contact us again should same not be resolved.
 
 Kind regards
 Norton Lambrianos Attorneys
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply21 Aug 2020, 10:34
Official
Dear Vusi,

In reply to the above, herewith confirmation that the concerns raised by you have been resolved and the settlement offer was accepted.
 
Feel free to contact us again if the outcome did not meet your approval.

Kind regards
Norton Lambrianos Attorneys
VN
Vusi N's update02 Sept 2020, 16:13
Reviewer Update
Good Day, Still awaiting settlement letters and no assistance.
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply03 Sept 2020, 07:45
Official
Dear Vusi,
 
Thank you for your response.
 
We regret to hear about the delays you are experiencing with the settlement letter.

One of our managers will be in contact with you today in order to address the issue.
 
Please do not hesitate to contact us again should the matter not be resolved.
 
 Kind regards
 Norton Lambrianos Attorneys