1 reviews | Active since Jul 2017

22 Nov 2023, 12:05

Daylight *******

I have been requesting a statement of account for my Nedbank Credit card for the past 3 months and no one seems to be assisting.

I have been paying large amounts of money, my credit doesn’t seem to be going down. I have complained several times and my fiancé has been assisting still, I am mislead.

Been sending emails this woman Delsie Taylor she basically ignores my emails and the receptionist and consultants don’t wanna put my call through to her.

The service is disgusting and I strongly feel I am been ****** by these debt collectors.

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Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply23 Nov 2023, 11:56
Official
Dear Chwayita Xozwa

We sincerely apologize for the inconvenience you've experienced, and we are deeply concerned about the service you described. It is not reflective of the professional standards we strive to uphold.Please know that your feedback is crucial to us. Our Nedbank supervisor will be reaching out to you shortly to address and rectify this issue. 

We appreciate your patience and understanding as we work to make this right. 
Warm regards, 
Norton-Lambrianos Attorneys