Constant calls and harassment

I'm tired of the constant harassment from this firm. <br> <br> I receive calls, sms's and what's apps from them on a daily basis without fail, despite my having made a payment arrangement, which payment arrangement I honour every single month. I am the one footing the bill for these calls etc . <br> <br> When you point out the fact that they called you yesterday / earlier to the person calling you, they take an aggressive stance and tell you in no uncertain terms that they have no record of any such calls / arrangements on their system, which I view as them telling me in a diplomatic way that I am lying. Today I called Timothy back after one such call and read out the reference numbers from these calls to him, who proceeded to make excuses which, quite honestly, made no sense whatsoever. <br> <br> I see from their generic responses to the similar complaints on Hello Peter, that they aren't taking any notice of the complaints and are not making any effort to rectify these complaints. <br> <br> Maybe its time they fixed the glitches in their \system"which their staff seem to blame for these repetitive calls and send their staff for EQ training!!"""