PG
Paul G
1 reviews | Active since Jan 2019
03 Jan 2019, 08:56
Complaint
9 Days after payment still harasment with phone calls and sms`s threathing with legal action. After phoning them the finance department has not allocated payments BUT THE PHONE AND THREATS OF LEGAL ACTION. This is really unacceptable........
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Replies (1)
Norton Lambrianos Attorneys's replyOfficial
28 Mar 2019, 13:38Dear Paul,
Thank you for making a payment.
We regret hearing about your experience and will investigate the incidents you mentioned as we are very effective when it comes to payment allocation. The tone of our communication will be tracked via our voice logger to see if there is anyway in which we could have dealt better with your incident.
Please do not hesitate to contact our call centre should you still have a concern.
Kind regards
Norton Lambrianos Attorneys
Thank you for making a payment.
We regret hearing about your experience and will investigate the incidents you mentioned as we are very effective when it comes to payment allocation. The tone of our communication will be tracked via our voice logger to see if there is anyway in which we could have dealt better with your incident.
Please do not hesitate to contact our call centre should you still have a concern.
Kind regards
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply28 Mar 2019, 13:38
Official
Dear Paul,
Thank you for making a payment.
We regret hearing about your experience and will investigate the incidents you mentioned as we are very effective when it comes to payment allocation. The tone of our communication will be tracked via our voice logger to see if there is anyway in which we could have dealt better with your incident.
Please do not hesitate to contact our call centre should you still have a concern.
Kind regards
Norton Lambrianos Attorneys
Thank you for making a payment.
We regret hearing about your experience and will investigate the incidents you mentioned as we are very effective when it comes to payment allocation. The tone of our communication will be tracked via our voice logger to see if there is anyway in which we could have dealt better with your incident.
Please do not hesitate to contact our call centre should you still have a concern.
Kind regards
Norton Lambrianos Attorneys