CM
Clerence M

1 reviews | Active since Jan 2019

25 Jan 2019, 10:47

Clients have rights.Provide a paid up letter immediately an account is paid up.

I know my rights and i demand a paid up letter immediately!!!

This is from Consumer services at Credit amnesty. These ***s have no right to deny you a paid up letter immediately!!

For the on-going removal of paid up judgments effective from 1 June 2014, the process is as follows: Once the judgment has been paid up, the credit / service provider has an obligation to send confirmation thereof to the credit bureaus within 7 days; Thereafter the credit bureau will remove the judgment from its records within 7 days of such notification from the credit / service provider; Consumers may also contact the credit bureaus to provide proof of a judgment being paid up. To do so, a consumer will need to provide the credit bureau with a copy of their ID, proof of residence and a confirmation of proof of payment letter from the credit provider (“the confirmation letter”) The credit bureaus will send the confirmation letter to the credit / service provider for verification, where after, provided the confirmation letter is valid, the judgment will be removed from the consumer’s record; Within 3 days of the removal of the judgment from the consumer’s record, all credit bureaus will be advised of the removal after which they will also proceed with the removal;

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Replies (1)
Norton Lambrianos Attorneys
Norton Lambrianos Attorneys's reply28 Mar 2019, 13:21
Official
Dear Clerence,

thank you for your email.

Judgments can be rescinded in court or as you correctly stated a paid up letter may be obtained from the credit provider. The parties involved in your concern appears to be the credit bureau, courts and credit provider, hence we are unable to respond meaningfully.

Please do not hesitate to contact our call centre should you have a concerns related to us.

Kind regards

Norton Lambrianos Attorneys