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janelle J

1 reviews | Active since Jun 2022

15 Jun 2022, 14:29

NOKIA WORSE SERVICE EVER

These people are supposed to come out and sort out my fibre line which has been inactive for 3 weeks. Last week there was a tech scheduled to come out on Friday 08h00. On Thursday I received a call from Chane Gerber ***) and ***) confirming a booking for Saturday for a guy named James, I corrected her telling her its the wrong person, i gave my name and told her im booked for tomorrow (friday) then before she ends the call she says, i would like confirm address, its for takkietown, which i said no again, im in durban and the address you've given is PTA. She says she will escalate, SHE ACTUALLY RESCHEDULED ME FOR TUESDAY WITHOUT INFORMING ME. I call through on Friday to ask why hasnt the tech come out and Im told im rescheduled, yesterday i call to find out why hasnt the tech come, AGAIN I AM RESCHEDULED WITHOUT COMMUNICATION!!! Today a tech was scheduled and AGAIN SWEET NOTHING.

PLEASE I beg whoever, never make a mistake and use these people, my moths premium is gone down the drain, I've paid in full at the end of May, just for absolutely no service

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