Unwitting DStv Insurance policies - ****

Unwitting DStv Insurance policies My mom and aunt have been the unwitting victims of insurance *****, “DStv Insurance policies” DStv Insurance claim they accepted insurance via telephone and demand them to pay for unknown policy before monthly subscription. They then inform them to pay for this unauthorized insurance police then provide them with insurance department contact number for cancellation. This insurance department takes forever to answer calls till they run out of airtime WHAT bull**** is this?