Disgusting service at NMI ford PMB

I reccieved an appalling disgusting service from a salesperson G.Dlamini. After contacting her to view and test drive the car I had seen on the internet she said No I can't view nor test drive the car without her being there on that particular saturday. After a push from me she eventually agreed for me to only view the car NOT TO TEST DRIVE IT.

Reluctantly I agreed. On the following Monday on the 27th I went and test drove the car and was happy to purchase the car.. collection date was confirmed as the 31st March. She asked me to confimrm the time of collection we both agreed at 4pm. I arrived at the dealership signed papers with the business manager insurance sorted ONLY when I went outside to the car I found out the cars have been switched. It was no longer the car I had purchased. Colour was different full of scratches.

She didn't see any thing wrong instead she mumbled something abt the accident on the other car and she was convinced I m gonna like this one more. I left in tears

The audacity of perpetuating dishonesty till the end left me shocked beyond. I am so disappointed at Ford that you now hire ppl like this. The service does not even deserve a one star.Disgusting!!!