MN
MALEBANE N
1 reviews | Active since Mar 2011
01 Jul 2025, 12:56
WORST SERVICE NISSAN MAGNITE 2022
Worst service with Nissan South Africa they do not honor their warranty. My car Nissan Magnite 2022 Model, is currently with the dealership and they refuse to replace the Crankshaft pulley that is broken whereas the car is still under warranty. No one must ever go to Nissan and buy their cars..... On top of that we deal with the issue of brake pads that needs to be replaced almost every 3months, reported the issue but still continuing.
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Replies (3)
Nissan South Africa's replyOfficial
02 Jul 2025, 15:33Dear Malebane, thank you for taking the time to share your concern with us. Based on the information available to our office we dont have any record of the full service history of the vehicle and some of the service was not done inline with the prescribed service schedule. Your Customer Engagement Executive is however currently in contact with your assisting dealer to gather the facts. Kind regards Nissan S.A
Nissan South Africa's reply02 Jul 2025, 15:33
Official
Dear Malebane, thank you for taking the time to share your concern with us. Based on the information available to our office we dont have any record of the full service history of the vehicle and some of the service was not done inline with the prescribed service schedule. Your Customer Engagement Executive is however currently in contact with your assisting dealer to gather the facts. Kind regards Nissan S.A
MN
MALEBANE N's updateReviewer Update
02 Jul 2025, 16:33I have reported the issue of the car making noise on the previous service which was on the 9th May 2025. Nothing was done because if they did check they would have picked up the issue then. Rest assured I’m not paying to replace that Crankshaft pulley because the car is still under warranty. Unless Nissan keeps their car and settle it with the bank. And while we are, since the car is still under warranty Kindly arrange courtesy car for tomorrow 3 July 2025 pick up. I will be waiting for your call
MN
MALEBANE N's update02 Jul 2025, 16:33
Reviewer Update
I have reported the issue of the car making noise on the previous service which was on the 9th May 2025. Nothing was done because if they did check they would have picked up the issue then. Rest assured I’m not paying to replace that Crankshaft pulley because the car is still under warranty. Unless Nissan keeps their car and settle it with the bank. And while we are, since the car is still under warranty Kindly arrange courtesy car for tomorrow 3 July 2025 pick up. I will be waiting for your call
MN
MALEBANE N's updateReviewer Update
03 Jul 2025, 16:20I was denied access to speak to warranty department, the supervisors there at the customer service Lerato Masiangoako and Cheighsha Claasen are very rude. Nissan doesn’t care about their clients and dishonest about their warranty. They don’t even follow up, I’m the one calling and emailing them always. Your service sucks and it’s very poor
MN
MALEBANE N's update03 Jul 2025, 16:20
Reviewer Update
I was denied access to speak to warranty department, the supervisors there at the customer service Lerato Masiangoako and Cheighsha Claasen are very rude. Nissan doesn’t care about their clients and dishonest about their warranty. They don’t even follow up, I’m the one calling and emailing them always. Your service sucks and it’s very poor