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ZiphoZenkosi S

1 reviews | Active since Oct 2022

14 Oct 2024, 15:51

WORST SERVICE EVER!!!! You wait for PARTS until you grow GREY HAIR!

1. Car broke down with just 2500km on the clock bought at NISSAN Nigel (Worst dealership ever), Carell Scholly Jnr is not supposed to be selling anything, or dealing with people/customers,

2. Nissan Nigel first did not want to give me a courtesy car saying that since they are not the ones fixing the car they cannot do that, forgetting that its a NISSAN SA policy that says if a car is broken down and needs towing, its towed to the nearest dealership, not where you bought it from.

3. IT TOOK 6 Months for NISSAN SA to order the parts (BAck order) since May up intil first communication in OCTOBER. and STILL there is a back and forth about a FREAAAAKIN Compressor V-belt that the dealrship @ SInoville has not yet recieved from NISSAN SA and they are contradicting themselves becase the delearship says they have NOT recieved everything..I AM SO TIRED of fighting that I just wanna return the car and go buy another brand, I HAVE LOST ALL my TRUST in NISSAN as a BRAND, would definately not recommend ANY nissan CAR to anyone I know

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Replies (3)
Nissan South Africa
Nissan South Africa's reply14 Oct 2024, 16:01
Official
Good day ZiphoZenkos, thank you for taking the time to make us aware of your concerns. As discussed with our Customer Engagement Centre today all parts have been delivered to the dealership. Rest assured that we will closely monitor the repairs and keep you updated with the progress. Kind regards Nissan S.A
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ZiphoZenkosi S's update14 Oct 2024, 16:10
Reviewer Update
The Manager at Sinoville says they haev NOT revieced all parts...I was merely corercting the miscommunication which I have been dealing with for 6 months. and Why is it not conisered that I get a nother car because how is it fair that a car will have Engine problems and complain about Injector System Error when its just on 2500km I mean less than 2 months of a new car? hhayi noo marn


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ZiphoZenkosi S's update14 Oct 2024, 16:12
Reviewer Update
Please try and explain to me like a 5 year old why would I not get another car from Nissan SA, without even taking it towards any legal route