SM
Siphokazi M
1 reviews | Active since Jan 2020
04 Feb 2020, 05:47
Worst service ever!
My car has been with Renew -it since November 2019. It's now February 2020 because of an airbag they bought from Nissan South AfricaEast Rand Mall parts. They keep changing stories as to why the shipment doesn't arrive. Everyday they call me to tell me that they are working on it but fail to even estimate the arrival date. I'm financially stranded because I have to hire cars out of my own pocket. I no longer want to associate myself with the Nissan brand.
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Replies (2)
Nissan South Africa's replyOfficial
04 Feb 2020, 15:57Dear Siphokazi M, we sincerely apologise for the inconvenience. We have arrange a courtesy car for you to utilize. Dewald will assist you with the arrangements for this week,. Kind regards Nissan SA.
Nissan South Africa's reply04 Feb 2020, 15:57
Official
Dear Siphokazi M, we sincerely apologise for the inconvenience. We have arrange a courtesy car for you to utilize. Dewald will assist you with the arrangements for this week,. Kind regards Nissan SA.
SM
Siphokazi M's updateReviewer Update
08 Feb 2020, 12:32Dear Nissan SA
Thank you so much for your response to my query. I have received the courtesy car. Dewald has been wonderful through this journey.
Sincerely,
S. Mambila
Thank you so much for your response to my query. I have received the courtesy car. Dewald has been wonderful through this journey.
Sincerely,
S. Mambila
SM
Siphokazi M's update08 Feb 2020, 12:32
Reviewer Update
Dear Nissan SA
Thank you so much for your response to my query. I have received the courtesy car. Dewald has been wonderful through this journey.
Sincerely,
S. Mambila
Thank you so much for your response to my query. I have received the courtesy car. Dewald has been wonderful through this journey.
Sincerely,
S. Mambila